Question 1

What types of flooring do you supply and install?

Accepted Answer

We offer a wide range of flooring including carpets, natural flooring (like sisal and seagrass), sheet and tile vinyl, Karndean, Amtico, engineered and solid wood flooring, bamboo, and patterned Axminster or Wilton carpets.

Question 2

Do I need to visit the showroom before getting a quote?

Accepted Answer

We strongly encourage customers to visit our showroom first. It allows you to view a wide range of flooring options in person, feel the materials, and speak directly with our team so we can understand your needs and provide the most accurate estimate possible.

Question 3

Can I see samples of the flooring options in person?

Accepted Answer

Definitely. Our showroom features a wide selection of samples that you can see and touch, helping you make confident, informed decisions.

Question 4

Which flooring options suit my room and lifestyle best?

Accepted Answer

Absolutely! Our expert team is here to provide practical and honest advice tailored to your lifestyle, interior design, and specific room needs. We consider factors like foot traffic, moisture levels, and your personal style to recommend the best flooring options for you.

Question 5

Which areas do you serve for free home visits and installations?

Accepted Answer

We primarily serve Southampton and the surrounding Hampshire area. Free home visits are usually reserved for showroom customers and SO postcode regions. Please contact us to confirm if you're within our service area.

Question 6

What are the benefits of visiting your showroom?

Accepted Answer

Visiting our showroom lets you explore materials in person, compare colors and textures, and speak directly with our knowledgeable team. It’s the best way to ensure the flooring you choose is perfect for your home. Plus, you can get immediate answers to your questions and personalized advice.

Question 7

Can I use my own floor plans or estate agent measurements for an estimate?

Accepted Answer

Absolutely. We can work from your house plans, architect drawings, or estate agent measurements to provide accurate estimates and planning advice. This ensures we understand your space and can offer the best flooring solutions.

Question 8

Are flooring estimates and site surveys free?

Accepted Answer

Yes, we offer free flooring estimates and site surveys. Free home visits are typically available for showroom customers and those within the SO postcode areas. This helps us provide accurate quotes and tailored advice for your specific needs.

Question 9

Do you offer flooring solutions for commercial projects as well as residential?

Accepted Answer

Yes, we do! We provide flooring solutions for both residential and certain commercial projects. Please contact us with your requirements, and we’ll be happy to assist.

Question 10

Are your flooring installers qualified and insured?

Accepted Answer

Yes, all our installers are highly experienced, fully trained, and insured. We ensure professional, high-quality installations to give you peace of mind and excellent results.

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