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FAQ

If you can’t find the answer to your question below, feel free to get in touch with us – we’re happy to help!

  • What types of flooring do you supply and install?
    We offer a wide range of flooring including carpets, natural flooring (like sisal and seagrass), sheet and tile vinyl, Karndean, Amtico, engineered and solid wood flooring, bamboo, and patterned Axminster or Wilton carpets.
  • Do I need to visit the showroom before getting a quote?
    We strongly encourage customers to visit our showroom first. It allows you to view a wide range of flooring options in person, feel the materials, and speak directly with our team so we can understand your needs and provide the most accurate estimate possible.
  • Can I see samples of the flooring options in person?
    Definitely. Our showroom features a wide selection of samples that you can see and touch, helping you make confident, informed decisions.
  • Can you provide advice on the best flooring for different rooms or lifestyles?
    Absolutely! Our knowledgeable team is here to offer practical and honest advice tailored to your lifestyle, interior design, and specific room requirements.
  • What areas do you cover for free home visits and installations?
    We primarily serve Southampton and the surrounding Hampshire area. Free personal home visits are usually reserved for showroom customers and SO postcode regions, please contact us to confirm if you're within our service area.
  • What are the benefits of visiting your showroom?
    Visiting our showroom allows you to explore materials in person, compare colors and textures, and speak directly with our knowledgeable team. It’s the best way to ensure the flooring you choose is perfect for your home.
  • Can I bring my own floor plans or estate agent measurements for an estimate?
    Absolutely. We can work from your house plans, architect drawings, or estate agent measurements to provide accurate estimates and planning advice.
  • Are your flooring estimates and site surveys free of charge?
    Yes, we provide free flooring estimates and site surveys. However, free home visits are generally limited to showroom customers and those within the SO postcode areas.
  • Do you offer flooring solutions for commercial projects as well as residential?
    Yes, we do! We provide flooring solutions for both residential and certain commercial projects. Please contact us with your requirements, and we’ll be happy to assist.
  • Are your flooring fitters fully trained and insured?
    Yes, all our fitters are highly experienced, fully trained, and insured to perform professional, high-quality installations.
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